ITIL® V4 Overview
Made up of more than 2,000 ITIL stakeholders worldwide the Axelos and the ITIL Development Group started working on an update of ITIL V3 in late 2017. The work was continued throughout the year 2018, and later on, Axelos had announced the upcoming changes to the ITIL certifications known as ITIL 4. ITIL 4 provides some sweeping changes to the ITIL certification process to incorporate with the growing complexity of modern world Information Technology. ITIL 4 has also changed some of its certification program terms and titles to align with the new ITIL 4 program structure.
You will find some similar terms as well as some new terms which have been incorporated into the ITIL 4 certification scheme. Although the level of certification remains similar to ITIL Foundation certification is the lowest and the ITIL Master being the highest level of ITIL certification. But now you can reach the masters level and can Get Certified in ITIL® V4 through two different paths as now you can choose the certification that best suits your interests and goals.
About ITIL® V4
The modern version of the world’s most famous ITSM framework is ITIL® V4. The update was made possible with the help of a contribution by above 150 industry experts, contributors, and writers along with a new ITIL Development Group which consists of more than 2000 members who represent some of the largest organizations on a global scale.
Purpose & Focus of ITIL V4
The ITIL framework not only provides high quality and service but also enhances the customer experience all these qualities are embraced by all types of businesses, irrespective of the sector. The framework provides guidance to address the management challenges and also guides how to overcome them effectively. All the organizations or individuals can imply their developed concepts to real-world business or enterprise challenges and ensure quick and effective solutions. ITIL V4 also assists in governing as well as managing every possible IT-enabled service.
ITIL® V4 focuses majorly on integrating the ITIL guidance with best practices from the world of Agile, DevOps, and Lean. It works to provide comprehensive guidance to the organizations so that they can manage the Information Technology in the modern service economy.
It also supports individuals and organizations in helming the Fourth Industrial Revolution. The Publications and the modules associated with ITIL Strategist, ITIL Specialist, and ITIL Leader will be released in the second half of 2019.
ITIL® 4 offers bigger and better opportunities to the organizations today. They can now easily implement ITIL® 4 techniques which help in improving the efficiency by facilitating communications and streamlining processes between team members and stakeholders. It assures the maximum utilization of resources for project improvement. Therefore organizations are always actively looking for ITIL® qualified professionals who in turn has increased the earning potential of such individuals by 17%, the percentage has been reported by Indeed.com.
Hence it offers the professionals and the organizations ample reason to get certified in ITIL® V4.
ITIL® V4 and its Certification
You must be thinking that how can you get certified in ITIL® V4. Read on to know the certification process stated below:
ITIL® V4 has changed some of its certifications for becoming an ITIL master. Two designations have been streamlined with certain modules that provide clear paths for practitioners which help them to continue their ITIL journey. New paths have been defined by AXELOS for up-gradation of your ITIL® V3 certifications to corresponding ITIL® V4 certificates.
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The following are the certification levels in ITIL V4:
- ITIL Foundation
- ITIL Specialist modules (3)
- ITIL Strategist
- ITIL Leader
- ITIL Master
The new ITIL 4 certification scheme is formed by two different designation streams; ITIL Managing Professional (ITIL MP) and ITIL Strategic Leader (ITIL SL) and this is one of its main characteristics.
You need to complete the following modules if you want to become an ITIL Managing Professional (ITIL MP) ITIL 4 Foundation
- ITIL Specialist: Create, Deliver & Support
- ITIL Specialist: Drive Stakeholder Value
- ITIL Specialist: High-Velocity IT
- ITIL Strategist: Direct, Plan & Improve
And if you want to become an ITIL Strategic Leader (ITIL SL), then also it is compulsory to complete the following modules:
- ITIL 4 Foundation
- ITIL Strategist: Direct, Plan & Improve
- ITIL Leader: Digital & IT Strategy
Therefore if you want to be eligible to become an ITIL Master, you should have both the designation of ITIL Managing Professional (ITIL MP) and ITIL Strategic Leader (ITIL SL) designations.
To meet the ever-increasing demand and competition ITIL gets updated regularly. This is why its latest version called the ITIL V4 was launched. The framework of ITIL V4 has been upgraded to guide business companies in addressing new service management challenges. Therefore it has become essential for the professionals to get certified in ITIL® V4. As ITIL® V4 also assists the organizations in efficiently utilizing modern technology to its highest ability. Flexibility, integration and coordinated systems have been given prime importance while designing this version.
The professionals who want to learn and understand the fundamental concepts of ITIL framework have to undergo ITIL® certification as it is one of the primary requirements which enhance the quality of IT Service Management. It has been found that certified ITIL professionals can earn 40 percent more than their non-certified peers. This ITIL foundation certification offers a professional the following prospects:
- IT executives
- IT architects
- Business operation managers
- IT audit managers
- IT planners and consultants
- Database administrators
- ITSM trainers
- Service delivery professionals
- Quality analysts
- Application management and development teams
- IT managers and support managers
ITIL® 4 Foundation is the entry-level ITIL certification available for IT professionals which is also the most acknowledged one. Its new training framework introduces learners to the management of modern IT-enabled services, including key concepts and common language used in the ITIL services lifecycle.
KnowledgeHut also provides ITIL® V4 Foundation Certification Training
So you can now get certified in ITIL® V4 through KnowledgeHut’s training and course which consist of the following components:
- Provides you the path to becoming ITIL® MP & ITIL® SL
- Offers you 16 hours of Instructor-led training
- Assists you with 16 PDUs (or 25 PDUs on completion of classroom training + 9 hrs of e-learning)
- Enables you with 180 days free e-learning on ITIL® V3 Foundation
- The institute is an ATO of Peoplecert and a Certified Partner of Axelos
- Course fee includes Foundation exam fee (Does not apply for LVC)
- Provides you with 2 sample papers to practice for the certification exam
How to Buy Now and Pay Later On Flipkart
Flipkart has made shopping easier for you with its micro financing option, Flipkart pay later. If you have been a frequent Flipkart user, you must check out the Flipkart pay later option.
With this very user-centric option, you can buy products on credit for a month. You can transact multiple times, and a consolidated payment can be made at the beginning of the subsequent month. Depending on your eligibility, you can get a credit line of 5-10k every month. There are various benefits to using Flipkart pay later option.
Flipkart assured products
Easy repayment for the entire month in a single deal
Hassle-free buying at a single click
Seamless checkout process
Try and buy
Easy repayment by credit cards, debit cards or net banking
No maintenance charges for this facility
Looking at the number of benefits that this option comes with, you should definitely give it a try. Here is a look at how this exactly works:
Once you visit the website, you will be able to view this option on the Homepage if you are eligible for the same. This option is available to select customers. The Eligibility option can be seen under the ‘My Account’ section of the website or on your app.
2. Once you click on the ‘Know More’ tab, you can check your credit limit for the month.
3. Check out the terms and conditions, and the process given on the website for your reference. Go through the frequently asked questions as well to make sure that you have all the facts right.
4. You can then check out which products are eligible for the pay later option. You will see ‘Eligible for Flipkart Pay Later’ written at the bottom of the product. The products that are eligible for the pay later option are all Flipkart-assured. Add the relevant products to your shopping cart.
5. Once the product is added to the cart, checkout and continue to the payment page. Here from amongst the listed payment methods choose ‘Flipkart Pay Later’ as your option.
6. This option enables you to complete the transaction in a single click, and your order gets placed instantly. You will then receive the details of the order.
7. You can track your purchases as well as usage of the Flipkart pay later account. The payment for your multiple purchases during the month is to be done before the due date. The amount due date is the 10th of the following month.
8. Your statement is sent to you on the 1st of every month. This will include all the transaction details of all your purchases for the previous month.
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Repayment is a seamless and straightforward process. Your payments can be cleared off by several payment modes such as credit card, debit card, or net banking. You receive the monthly statement on your registered email address. A reminder SMS is sent out as well. The Flipkart app users also receive a notification for the same.
Although the option is interest-free for you, you can be penalized for delayed payments. The payments are to be made before the 10th of the subsequent month. In case of delays beyond this due date, there is a particular penalty charge levied on the outstanding amount. You can find the details of the late payment penalties in the FAQs section on the app or website.
Here are the penalty slabs for your reference.
The outstanding amount of up to Rs 2,000: Rs 100-/
Outstanding between Rs. 2,001-4,001: Rs. 200/-
Rs. 4,001 and above: Rs. 400-/
Any delays beyond can lead to a suspension of your account.
Flipkart Pay Later is an absolutely user-focused initiative by Flipkart. By providing a small level of credit, this form of micro-finance can make your online shopping convenient and hassle-free for you. Most of the online shops extend services that make your shopping experience more affordable. These include options such as Debit Card or No cost EMI, Buyback Guarantee, etc. But the Flipkart Pay Later option makes your online shopping experience easier, hassle-free, and extremely convenient for you.
If you have been a loyal Flipkart customer, you will definitely be able to enjoy the perks of this service. This makes shopping as easy as merely selecting and dropping your product in your cart and confirming your order at the click of a button to finalize it.
So if you shop more than once every month on Flipkart, there is absolutely no need for you to get into long transaction processes. No need for OTPs and payments when Flipkart has made it so simple and easy for you!
Benefits of Integrating Clover POS Technology Explained
Clover POS technology allows you to concentrate on merchants’ needs without the cost and time of compliance. The way customers are making the payment has changed dramatically in the past few years. 60% of payments today are EMV, and 70% of consumers have at least one chip card. EMV chargebacks are very real and happening faster than you can imagine. Integration of Clover POS tech will enable your merchants to take EMV payments without the high price of enabling chip-based payments.
Clover is not just an EMV solution; it’s a platform for payments-as-a-service.
Ensure Quick EMV Compliance
When you integrate with Clover, your POS attains almost instant EMV compliance. It initiates a request, Clover gets the request and processes the payment, then sends a response. Each step of the process is reported to the POS, and it can then act on it to modify the customer experience.
You can begin taking payments in less than a day by fully or semi-integrating or by integrating your mobile POS. With Clover, you bypass complex commerce operations for multi-location merchants. Clover Mini brings seamless, safe EMV technology to market fast. The option to update the Mini with functionality as customers’ businesses evolve is a must in today’s rapidly changing commerce-scape.
Build Apps on the Platform
You can also build apps that do not take payments on the platform. Examples include loyalty apps, customer feedback apps, and gift card apps.
Clover’s safe semi-integration solution allows your existing point-of-sale software to accept EMV-ready, PCI-compliant payments. The platform’s customer-oriented experience enhances the POS and takes care of all payment acceptance tasks so you don’t have to.
Also read: Best Tips to Protect Your Privacy Online
Semi-integration integrates your software and hardware with Clover’s, making your point-of-sale EMV compliant quickly and easily.
The Java-based PaymentConnector interface lists all of the features your app needs to make a sale, perform other payment functions, even issue a refund. This API is an excellent choice if you are building a point of sale directly on a Clover device.
- Award-winning, patented hardware design
- The ability to tap into a sales force of over 4,000 people
- Unlimited batch capacity
- All receipts and customer signatures are stored forever and retrievable through a single web call
- Simple integration (get a basic sale function up and running in less than a day)
- Integrated camera/barcode scanner
What you get from integration:
- Support for peripherals using our patented hub for weight scales, barcode scanners, and more
- High-level, transparent CloverConnector API
- Open-source SDK
- Other Clover features
- Takes all payments types (magnetic stripe swipe, EMV dip, NFC contactless, and manual entry)
- PCI compliant
- Authentications, pre-auths, and sale transactions
- Partial authentications
- Voids, payment refunds, manual refunds (detached credits)
- Store & Forward (take offline payments)
- Integrated printer with thermal paper (Clover Flex and Clover Mini)
- 3G/4G connectivity (optional)
- 4 standard USB ports
- Detects and prevents duplicate transactions
- Payments-as-a-Service Integration Options
- Manual card entry
- Customizable tip options
- Settings can be configured per merchant
- Payment Interfaces
Clover offers different payment interfaces depending on the combination of merchant- and customer-facing devices you require. If you develop a registered app for a merchant, the app will use Clover’s PaymentConnector for sale processing. The interface is used to pass information about the transaction to the Clover payment app and return confirmation of the transaction.
The CloverConnector is used to establish the USB connection and transfer transaction data to the Clover Mini for customer review. In addition, it is used to do the following:
- Receive the customer choices for a tip and a receipt
- Initiate the payment flow on the Mini
- If required, receive the signature for verification
- Return confirmation of the transaction to the POS
We already discussed the option of semi-integration, which is viable if you have an existing POS with a strong merchant base and are searching for the fastest way to achieve EMV compliance. It’s also a good option if you have a strong brand your merchants identify with, a complex system that’s difficult to move away from, and if your POS system requires specialized hardware. If none of these apply to you, your best bet is native integration. Here is some more info about that.
In this integration, your POS runs directly as an app on Clover hardware. Merchants can find your app seamlessly within the Clover system just by looking for it in the provider’s App Market. They handle the payments, and you handle the merchant experience. If you’re developing a new POS or want to give your merchants an all-in-one solution, this may be an attractive option.
Clover Go BYOD (Beta)
The next option is Clover Go, the BYOD (bring your own device) solution. This EMV-capable device attaches to a tablet or smartphone, enabling native iOS and Android mobile apps to accept NFC, or EMV transactions swipes fast with no EMV certification required on your end. This integration option is ideal for merchants who are always on-the-go and who want their iOS and Android apps to be able to accept payments everywhere. Clover Go integration leverages a cost-effective and highly secure EMV-capable device with a streamlined set of functions.
Clover Go Integration Procedure
The Clover Go SDK is embedded in your mobile POS application. The calling app interacts with an asynchronous call model. Once the SDK is initialized, the calling application can launch a payment request. The request will activate the card reader linked to the mobile device. The customer can then use any of the following mechanisms for payment: card-not-present transactions, card-present transactions, and cash transactions.
The SDK will interact with the payment gateway to provide a callback with the payment response after processing the transaction. The calling app can capture the signature.
As you can see, there are many benefits of integrating Clover POS tech, and many integration options. We hope this article has been helpful!
How to Create a Stand-Out Tech Resume
Want to get the perfect tech job?
Trying to create an amazing tech resume?
With more and more people looking for a job in tech, the field is getting more competitive. Because of this, it’s crucial that you don’t skimp on your resume. Instead, you need to take the time to ensure it’s sending the right message to potential employers.
Luckily, we’re here to help you out. Below we’ll tell you how you can build a tech resume that stands out from the pack.
- Start Strong
One of the best ways to make your tech resume stand out is to ensure you’re starting off strong.
Adding a personal statement can allow you to start things off right and will tell a potential employer exactly why you’re right for the position they’re offering. This can help make it more likely that an employer or recruiter will keep reading through the rest of your resume.
While there are many ways to organize a resume, remember that you should be putting the most important and relevant information towards the top. You may want to get some downloadable free resume templates from Adobe Spark to ensure you’re organizing your resume well.
- Show Evidence of Your Skills
To create an amazing tech resume, you also need to show evidence of your skills and back up everything with data.
While you should be listing your skills on your resume, don’t stop there. Back up your skills by adding specific information to your resume about projects that you’ve completed for past employers. Provide information and what you’ve helped a company achieve in the past.
Ideally, use actual numbers and facts to show how your technical expertise has affected businesses that you’ve worked for.
- Keep the Focus On You
When creating your resume, you should also try to focus more on what you personally did for your previous employers rather than on the employers themselves.
A potential employer likely doesn’t want to read about why the company you worked for in the past was successful. They want to read about how you helped the company through your work and they want to know what you’ve done to help them achieve their goals.
Make sure that you’re keeping the focus on your own skills and accomplishments rather than on the accomplishments of your previous employers. You should always check the resume for spelling errors.
- Tailor It For the Position
While it can seem like a lot of work, it’s also crucial that you look at each job posting carefully and then tweak your resume for every position you apply for. Try to phrase the skills and experiences in your resume exactly how they’re phrased in the job posting.
By using the right keywords and phrases, a recruiter will be able to read your resume and immediately see how your skills match up to the job requirements. Additionally, this will also help improve the chances of your resume getting past the bots and actually making it into the hands of an employer.
Using These Tips to Create the Perfect Tech Resume
While a tech job hunt can take some time, eventually you’ll make it through and find a position that is right for you. By remembering the tips above you’ll be able to create a great tech resume that gets you hired sooner rather than later.
Be sure to take care when writing your resume if you want to give yourself the best chance of getting an amazing position.
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