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How to get Certified in ITIL® V4 Based on the New Certification Scheme?

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 ITIL® V4 Overview

Made up of more than 2,000 ITIL stakeholders worldwide the Axelos and the ITIL Development Group started working on an update of ITIL V3 in late 2017. The work was continued throughout the year 2018, and later on, Axelos had announced the upcoming changes to the ITIL certifications known as ITIL 4. ITIL 4 provides some sweeping changes to the ITIL certification process to incorporate with the growing complexity of modern world Information Technology. ITIL 4 has also changed some of its certification program terms and titles to align with the new ITIL 4 program structure.

You will find some similar terms as well as some new terms which have been incorporated into the ITIL 4 certification scheme. Although the level of certification remains similar to ITIL Foundation certification is the lowest and the ITIL Master being the highest level of ITIL certification. But now you can reach the masters level and can Get Certified in ITIL® V4 through two different paths as now you can choose the certification that best suits your interests and goals.

About ITIL® V4   

The modern version of the world’s most famous ITSM framework is ITIL® V4. The update was made possible with the help of a contribution by above 150 industry experts, contributors, and writers along with a new ITIL Development Group which consists of more than 2000 members who represent some of the largest organizations on a global scale. 

Purpose & Focus of ITIL V4

The ITIL framework not only provides high quality and service but also enhances the customer experience all these qualities are embraced by all types of businesses, irrespective of the sector.  The framework provides guidance to address the management challenges and also guides how to overcome them effectively. All the organizations or individuals can imply their developed concepts to real-world business or enterprise challenges and ensure quick and effective solutions. ITIL V4 also assists in governing as well as managing every possible IT-enabled service.

Also read: The Universalism of Technology in Different Spheres

ITIL® V4 focuses majorly on integrating the ITIL guidance with best practices from the world of Agile, DevOps, and Lean. It works to provide comprehensive guidance to the organizations so that they can manage the Information Technology in the modern service economy.

It also supports individuals and organizations in helming the Fourth Industrial Revolution. The Publications and the modules associated with ITIL Strategist, ITIL Specialist, and ITIL Leader will be released in the second half of 2019.

ITIL® 4 offers bigger and better opportunities to the organizations today.  They can now easily implement ITIL® 4 techniques which help in improving the efficiency by facilitating communications and streamlining processes between team members and stakeholders. It assures the maximum utilization of resources for project improvement. Therefore organizations are always actively looking for ITIL® qualified professionals who in turn has increased the earning potential of such individuals by 17%, the percentage has been reported by Indeed.com.

Hence it offers the professionals and the organizations ample reason to get certified in ITIL® V4.

ITIL® V4 and its Certification

itil certificate

You must be thinking that how can you get certified in ITIL® V4. Read on to know the certification process stated below:

ITIL® V4 has changed some of its certifications for becoming an ITIL master. Two designations have been streamlined with certain modules that provide clear paths for practitioners which help them to continue their ITIL journey. New paths have been defined by AXELOS for up-gradation of your ITIL® V3 certifications to corresponding ITIL® V4 certificates.

Must Read: How Technology Has Changed Our Lives?

The following are the certification levels in ITIL V4:

  • ITIL Foundation
  • ITIL Specialist modules (3)
  • ITIL Strategist
  • ITIL Leader
  • ITIL Master

The new ITIL 4 certification scheme is formed by two different designation streams; ITIL Managing Professional (ITIL MP) and ITIL Strategic Leader (ITIL SL) and this is one of its main characteristics.

You need to complete the following modules if you want to become an ITIL Managing Professional (ITIL MP) ITIL 4 Foundation

  • ITIL Specialist: Create, Deliver & Support
  • ITIL Specialist: Drive Stakeholder Value
  • ITIL Specialist: High-Velocity IT
  • ITIL Strategist: Direct, Plan & Improve

And if you want to become an ITIL Strategic Leader (ITIL SL), then also it is compulsory to complete the following modules:

  • ITIL 4 Foundation
  • ITIL Strategist: Direct, Plan & Improve
  • ITIL Leader: Digital & IT Strategy

Therefore if you want to be eligible to become an ITIL Master, you should have both the designation of ITIL Managing Professional (ITIL MP) and ITIL Strategic Leader (ITIL SL) designations.

To meet the ever-increasing demand and competition ITIL gets updated regularly. This is why its latest version called the ITIL V4 was launched. The framework of ITIL V4 has been upgraded to guide business companies in addressing new service management challenges. Therefore it has become essential for the professionals to get certified in ITIL® V4.  As ITIL® V4 also assists the organizations in efficiently utilizing modern technology to its highest ability. Flexibility, integration and coordinated systems have been given prime importance while designing this version.

The professionals who want to learn and understand the fundamental concepts of ITIL framework have to undergo ITIL® certification as it is one of the primary requirements which enhance the quality of IT Service Management. It has been found that certified ITIL professionals can earn 40 percent more than their non-certified peers. This ITIL foundation certification offers a professional the following prospects:

  • IT executives
  • IT architects
  • Business operation managers
  • IT audit managers
  • IT planners and consultants
  • Database administrators
  • ITSM trainers
  • Service delivery professionals
  • Quality analysts
  • Application management and development teams
  • IT managers and support managers

ITIL® 4 Foundation is the entry-level ITIL certification available for IT professionals which is also the most acknowledged one. Its new training framework introduces learners to the management of modern IT-enabled services, including key concepts and common language used in the ITIL services lifecycle.

KnowledgeHut also provides ITIL® V4 Foundation Certification Training

So you can now get certified in ITIL® V4 through KnowledgeHut’s training and course which consist of the following components:

  • Provides you the path to becoming ITIL® MP & ITIL® SL
  • Offers you 16 hours of Instructor-led training
  • Assists you with 16 PDUs (or 25 PDUs on completion of classroom training + 9 hrs of e-learning)
  • Enables you with 180 days free e-learning on ITIL® V3 Foundation
  • The institute is an ATO of Peoplecert and a Certified Partner of Axelos
  • Course fee includes Foundation exam fee (Does not apply for LVC)
  • Provides you with 2 sample papers to practice for the certification exam
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How Does One Go From Just Having An Idea To Creating An Eye-Catching Video?

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Eureka! You’ve finally got it!

You have the ultimate idea that your brand can transform into an eye-catching video and get a revenue boost. You can almost picture it in your head. But now what?

How can you create the perfect video that can do justice to your amazing idea? What does it need to achieve this desired result? And most importantly, how can you realize your concept into a real-life opportunity?

If you are struggling with these questions, then you have come to the right place! In this post, we will explore how one goes from merely having an idea to executing it in the form of an eye-catching video. So without any further ado, let’s check out this step-by-step guide:

Create a Production Plan

Before you dive right into producing a video, it would be wise to formulate a production plan first. Having a structure in place will not only make it easier for you to shoot or create the video but also to edit it.

Start by identifying the mission and goal of producing this video. Is it to increase brand awareness? Do you want to get viral? Is it for self-promotion? Depending on this end-goal, you can formulate a production strategy.

Next, you need to decide the video content type. Video content ranges from Vlogs (Video Blogs) to Q&As – so decide on the video type based on your mission and the viewer preference.

Finally, get working on the script. Collect all the data in a single place and identify the key ideas that you wish to explore in your video, then collate this information to draft a compelling script. You may circulate this script between your team members and industry experts to gather their feedback.

Also Read: Boost Your E-Commerce Sales with Video Marketing

Choose a Video Maker

Now that you have the foundation in place, it is time to choose your tool. You can browse through the several video maker online and select an application or software that appeals to you the most.

Factor in your technical savviness and competence as a video creator and editor while choosing the platform. For basic video creation, you could turn to applications like PowerPoint, where you can dabble around with basic transitions and animations. On the other hand, platforms like Invideo that are packed with an array of features are also are known for having a user-friendly interface.

Let Your Brand Voice Echo

You are not making videos for leads and prospects; you are creating videos for other human beings.

So, allow your brand persona or individual personality to shine through the video. Whether you are creating videos in a B2B environment or sharing a step-by-step guide on how to make a mouth-watering egg roast, audiences are looking for a human connection.

However, in order to be successful, you and your audience have to literally and figuratively speak the same language. You cannot expect to attract middle-aged individuals or seniors with words like “YOLO” and “LOL,” and neither can you appeal to Millennials by blaming them for ruining the economy!

The above reason is why you must carefully choose a brand voice. Do you want to appear professional and authoritative? Or do you want to keep things fun and casual?

Factor in your audience and corresponding demographics to market yourself or your products through the video.

Explain Your Product or Service

Nobody knows you or your product/service better than yourself! However, this knowledge may result in you assuming that everyone else knows it too.

Conceptualize your video as the first point of contact between you or your brand and the audience. Then walk them through the entire process of what your product is and how it can benefit them.

But here comes the dicey bit – you need to balance out the information with entertainment. If your audience had the chance to choose between “5 features of XYZ” and cute cat or dog videos, they would, unfortunately, go for the latter. More so, if your video just drones on and on about product specifications and features.

Hence, make an attempt to make the video more engaging by weaving in a story or adding value to it. When you compare “5 features of XYZ” versus “5 ways in which XYZ changed my life,” the former appears to be more impactful. Thus, incorporate such techniques to make your videos more engaging.

Must Read: Movavi Video Editor Plus vs. Windows Movie Maker Review

Snip, Snap, and Edit

Once you have produced the first raw draft of the video, it is time to edit it! Remember the production map that you created when you conceived the idea for the video? Bring that up again and recollect the goal.

With this objective in mind, start working towards creating a story. Delete any extra or irrelevant footage and add more aesthetically pleasing elements. Make use of video editor Chromebook tools to carry out color correction and color grading to give your video a polished look.

If there is narration involved, test and superimpose a voiceover clip for more clarity. On the other hand, you can make effective use of music to evoke emotions and influence the viewers.

Publish and Promote the Video

Finally, now that everything is done, it is time to show the world your awesome creation!

First, select an appropriate title and incorporate the keywords that will make it easier for audiences to locate your video. It may seem insignificant and is often overlooked, but put in thought while selecting a thumbnail for your video.

Once everything is in order, publish the video over multiple platforms and start promoting it with all your might!

Post your video on YouTube, Facebook, and the landing pages of your website. Make use of hashtags and include more keywords in the video description for greater visibility.

Conclusion

Creating an eye-catching video does not necessarily involve high production value. You can achieve the same effect by making smart use of readily available video creation tools. Most importantly, focus on the content of the video as it is the heart and soul of the video that will get it noticed!

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DigitalOcean – Bridging The Gap Between Providers And Developers

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These days there has been a buzz about cloud hosting or cloud computing in the market. The main reason behind this is, the cloud hosting platform offers the organizations an alternative compared to conventional hosting packages, like shared, VPS, dedicated, etc. Now here the important question arises and that is, how cloud hosting differs from traditional hosting packages? In this article, I am going to cover how cloud hosting differs from these traditional types of hosting packages. Additionally, I will be covering a brief about the DigitalOcean managed VPS cloud platform and the way they bridge the gap between providers and developers.

Now we will look at a few points that overcome the drawback of the traditional hosting package over cloud hosting packages.

DigitalOcean - Bridging The Gap Between Providers And Developers

Resource Limitations:

In the traditional type of web hosting packages, the number of resources that are allowed to use is limited. The reason behind this is, you’re restricted by the use of a single server. And when you exceed the limits of the single server, the performance of your website is severely compromised which leads to things like website downtime for a long time. On the contrary, a cloud hosting platform does not use a single physical server. Instead of that, cloud hosting uses virtual servers to drag the resources from a physical network of servers in order to meet the demand for IT resources. So, in short, there isn’t any limit on the number of resources that you can use. When a server in the network goes offline, your website will not be affected as it will pull all the necessary resources from other servers in the network and make sure that resources are there when you need them.

Also read: 5 Tips to Using a Web Hosting Review Service to Help You Choose the Best Host

Shared Resources or Security Risks:

Generally, when someone talks about cloud hosting, they’re normally talking about public cloud. And they’re much like shared hosting, VPS hosting and share the resources with several thousands of customers and they come with fair share and security risks.

In conventional hosting settings, to drift from sharing a server dedicated hosting package is recommended. As a matter of choice, to get away from the security risks that are associated with a public cloud setup, it is recommended that you utilize a private or hybrid cloud computing solution. In a private cloud setting, your resources will be pulled from your own network of physical servers and are not shared with anyone else. Particularly, in a hybrid cloud setting, you can utilize both public and private cloud options so you get the best cloud platform for your business website. Whether it is cloud or conventional hosting package, both come with their own security.

Pay For What You Use:

In conventional hosting packages, you’re given a certain amount of resources. In that case, if you do not use all of these resources then you have to pay for resources that you did not even use. But with cloud hosting, you only need to pay for the resources that you use. Therefore, the cloud hosting platform is also known for the “pay per use model”.

Now we will discuss DigitalOcean for a cloud platform. Since with DigitalOcean’s cloud platform you can deploy, manage, and scale applications of any size, it helps in eliminating friction and offers predictability for the developers and their teams to spend more time on building better software. DigitalOcean has several data centers across the globe including one in Bangalore, India and their infrastructure is used by teams and companies building innovative, next-generation businesses on the cloud, across multiple industries, including e-commerce, ad tech, healthcare, and financial services. With the millions of active developers, DigitalOcean claims to have one of the largest libraries of open source resources available in the world.

How does DigitalOcean empower developers and software companies?

DigitalOcean bridges the gap between platform providers and developers who want freedom from infrastructure headaches, so they can focus on writing code. At the initial stage when DigitalOcean was launched, other providers were neglecting the software developer because the prices were huge, the offerings were too complex to navigate and the UI was unnecessarily complex. DigitalOcean makes simple and elegant solutions for developers deploying and scaling their applications in the cloud at the best price to performance value. To improve the user experience, DigitalOcean cloud includes everything from the UI/UX to having a transparent pricing model.

Must Read: Tips for choosing a WordPress Template and Why You Need Template Monster

What does DigitalOcean do to support startups?

To help startups as they launch and scale, DigitalOcean has a global incubator program called Hatch. This program includes access to DigitalOcean’s cloud for 12 months, free technical training, mentorship, priority support, etc. Moreover, it offers an opportunity to connect with other startups, accelerators, and investors.

What offerings does DigitalOcean bring to India?

Droplet, their nickname for cloud servers. This is the core product of DigitalOcean. They offer developers high-performance Linux servers at an affordable price with a hyper-focus on simplicity and user experience. Additionally, it comes with compute-heavy resources, memory, bandwidth with the option to add resources like storage as and when needed.

What is DigitalOcean’s strategy in removing complexity from the customer’s cloud migration journey in India?

DigitalOcean serves developers with better software and tools to launch and scale any application in the cloud. As the DigitalOcean provides the simplest platform, an elegant user interface, and most transparent pricing, it reduces the complexity so that developers can build great software – faster. In addition to that, they have developers, advocates and customer success engineers who work with their customers to understand their systems and help them with their migration in the cloud.

What is the importance of cloud services platforms in digital disruption?

This cloud platform allows developers and entrepreneurs to build, test and deploy their innovative applications and products in an agile manner. Due to this faster test deploy lifecycles, developers can easily iterate their idea or concept before building a full-fledged product. Moreover, this will help to scale their business to build long term sustainable companies.

How do you ensure providing a secure platform for your customers?

Data security and privacy are the two major components that DigitalOcean provides to its customers. As the leading cloud provider, they make sure that their infrastructure is compliant with local laws by making it easier for their customers to be compliant as well.

What is the expansion outlook of cloud hosting?

There are lots of benefits that you can have by implementing this cloud technology for your website. Already the leading companies have understood these benefits and started implementing this technology for better performance of their website.  Apart from the economic benefit related to a reduction in the total cost of operations (TCQ), the cloud platform offers flexibility in supporting fluctuating workloads as organizations can rapidly scale up or scale down based on their requirements.

Based on the scalability feature offered by the cloud platform, it allows companies to seamlessly embrace the client’s unique business requirements without upgrading their infrastructure. Additionally, it allows businesses to achieve agility in a constantly evolving market scenario.

There are several vendors available in an online market from which you can choose the best one that suits and fulfills all your needs. MilesWeb is one of them. The leading web hosting company is an official partner of DigitalOcean so you can easily implement this cloud platform for your website. Apart from the DigitalOcean cloud platform, the award-winning company offers several other services such as shared hosting, Linux VPS hosting, reseller hosting, dedicated hosting, WordPress hosting, business hosting, Magento hosting, etc. at an affordable price.

The features of DigitalOcean cloud platform offered by MilesWeb are as follows:

  • Complete Management
  • Expert Advice
  • Optimizing
  • System monitoring
  • Server maintenance
  • Data protection
  • Regular updates
  • Security

Server locations play an essential role when it comes to website performance. In that, if the distance from server to visitor’s browser is more than the longer it will take time for your page to load.

Moreover, the benefits that you get from a fully managed DigitalOcean cloud are as follows:

  • Cost and time saving
  • Reduced resource cost
  • Improved security
  • Increase productivity

So, if you’re looking for any reasonable DigitalOcean cloud plans for your business website then MilesWeb would be the ideal choice for you.

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How to Overcome the Challenges of File-sharing Online?

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Due to increasing demands for collaborations among teams and clients, organizations are moving toward cloud-based file-sharing and storage solutions. File sharing online facilitates the users to create, organize, share, and manage data from any place at any time.

But, like any other technology, there are some inherent challenges in online file synchronization, as well. From security to scalability, businesses have to deal with multiple issues at times.

file sharing online

Here’s how you can mitigate the challenges in this system to create a collaborative environment:

Challenge 1: Lack of Security

Remember, no software is immune to security breaches and cyber threats. Even the self-hosted solutions carry the risk of hostile intruders causing internal vulnerabilities. Although a password keeps your files secure to some extent, many other calamities can affect your systems.

Also Read: What to Know Before Signing Up with New File Sharing Provider

So, invest in a file-sharing protocol that provides direct access to the files with bank-level encryption, password protection, and expiration date. Enterprise-grade solutions have compelling features to monitor abusive users and suspicious activities.

Challenge 2: Lack of Activity Monitoring

If there’s a lack of visibility and tracking abilities on the software, the privacy of sensitive customer data can be at risk. Usually, consumer-based solutions come with base-level transparency to allow simple permissions and the ability to edit the documents.

But, enterprise-grade software products emphasize these abilities on a granular level for better monitoring. Every event happening in your project is tracked regularly, even if it’s a simple file-sharing activity by a user.

Challenge 3: Lack of Customization

Though it seems a trivial challenge, lack of customization or personal branding often makes the users uncomfortable while working. They don’t familiarize themselves with the environment. That may affect their trust in your services.

Here, customization for branding the software is an effective way to impress your clients. Even when using file-sharing online through a secure link, you can make the landing pages appear with the client’s logo and brand colors. It not only adds a professional look to the system but also instigates confidence in your clients.

Challenge 4: Complicated Pricing Mechanism

Before investing in any technology, organizations assess its costs and benefits. If you offer them a portal or solution with complicated pricing and confusing terms of a contract, they are likely to move away.

Hence, invest in a solution that enables competitive and straightforward pricing without any hidden costs. Don’t engage the customers into long-term contracts that may make them uncomfortable. If possible, start the services with a free trial to give them an overview of your capabilities.

Must Read: How Technology Has Changed Our Lives?

Challenge 5: Lack of Collaboration

When you have a team working remotely outside the boundaries of your organization, real-time collaborations become a challenge. Not everyone can stay updated and have access to the documents at all times.

Hence, in a file-sharing module, real-time collaboration is essential to maintain seamless operations. The storage platform should allow you to complete the tasks and post messages within its framework itself. Users can access this data from any location with their secure credentials without any restrictions of time and place.

These are the challenges of file-sharing online that you can overcome with effective strategies and a robust platform.

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