What Does a Solution Architect Do

In the modern day business environment where competition is cutthroat with no quarter given or taken it becomes imperative that your organization in general and individual profit centers, in particular, operate at optimum efficiency. If it does not, whatever technologies that you would incorporate would not have a bearing on the final objective, which is to maximize return on investment (ROI).

solution architect

Timely advice

Interestingly it has been disclosed in findings recently published in a book co-authored by Thomas Pisello and Paul A. Strassmann, titled “Maximizing the ROI from IT Investments” that all is not well within the business community. This observation by Thomas and Paul is authenticated would enlighten the fact that businesses are losing more than they are gaining due to their inherent issues.

Another very disturbing fact that is contended by them is that only 15% of all businesses meet their final objectives, especially inefficient product delivery. Though they may have the best-streamlined information technology systems along with other traditional marketing and other auxiliary support in place, they do not deliver their product efficiently. This is food for thought for all businesses, and they would need to take a careful look deep into their operations and to find out where the issues are.

The book further enlightens the business community that only 60% of all software development initiated to increase productivity and hence profitability succeed, while the rest is money down the drain. They state further that though expensive information technology systems may be installed the probability of them performing to optimum efficiency is just 50%, with delivery schedules not being met, often exceeding budget limits and other operational endeavors being hampered causing the problems. It is imperative that companies deliver on time and most customers look at tardiness as inefficiency, which is true.

This brings out a very pertinent question which has been lingering in the public domain, especially within the business community to rectify this issue and if so, as to how they could manage it. They would have to pull a rabbit out of the hat if not which they could be looking at a very gloomy end of year financial closing. The rabbit that they could pull out of the hat would be a solution architect who would be in effect a troubleshooter.

A troubleshooter

Then the question arises, which would be in everybody’s lips as to, what does a solution architect do, which could be explained in a nutshell, as one who every business would need, if they are to ensure that planned strategies are effectively implemented and executed to meet the final objectives and maximize return on investment from the information technology investments. A solution architect is a troubleshooter in its colloquial sense, who would need to ensure all loopholes are plugged and that too very efficiently. It would be the trouble shooter’s responsibility to sift through the complete system of the business, from the information technology delivery to marketing and the final execution to meet optimum productivity levels.

To achieve such efficient levels, the need is to formulate a solution architecture document which would spell out everything that the business needs to do from inception to final delivery. If this document is followed to the letter, there would not be any doubt that the business would create the right environment to reap in optimum return on investment. The information technology aspect is only a single cog in the wheel of business, and there is more to it if positive results are to be achieved. Effective marketing strategies, sales, distribution and even after sales service, are important factors, which would drive a business forward and on the road to efficient productivity.

To encompass all this and ensure that the right mix is brought forth with efficient software systems in place the troubleshooter or popularly called a solution architect should be commissioned to oversee all aspects of the business. This would bring out most of the anomalies that would exist in the business, and when they come to light, they could be efficiently identified and addressed by the solution architect.

Competition in the modern business environment has increased manifold and with technology also peaking with time the need to ensure optimum efficiency is gradually surfacing. There is no room for anything especially intricate business decisions to be left to chance. They need to be addressed and if issues are found they should be rectified. Boasting of the best information technology systems would not suffice, they need to deliver on their promises and that too, efficiently. You could be employing the most modern and state of the art software solutions but if the end does not justify the means the whole purpose of the system would be lost.

In every business, they should quantify their operations and know exactly as to what does a solution architect do? Only then could they employ such expertise to ensure their strategies are implemented and executed efficiently. The solution architect would work closely within the organization ensuring that every nitty-gritty aspect of the business is addressed and answers found. There would be many such issues, and it would be the responsibility of the solution architect to ensure they do not come to the fore and disrupt the flow of the business.


Organizations big or small need to take a good hard look at their information technology systems in place along with the other supported auxiliary aspects and ensure that they all deliver efficiently. Once implemented these collective systems would need to perform at optimum efficiency.

The solution architect would be the key element in the organization acting like a troubleshooter who would dig up every positive and negative aspect assimilate them and ensure the right solutions are found to rectify them. There is no room for complacency and tardiness as the business community needs to stay alongside the times and only when they do so could they increase efficiency, productivity and above all profitability.

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