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Reasons Why You Should Focus on the Betterment of the User Experience (UX)

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Different online based businesses are there, featuring different sorts of products. Some of the businesses do extremely well, and some of them are still struggling to get enough customers. Have you ever wondered what leads to the difference between the revenues of these businesses? Well, a lot of factors are there. A newly opened business will definitely struggle to find its liquidity in terms of gaining revenue. On the other hand, the quality of the products also matters a lot. The businesses that offer high-quality products are definitely poised with more chance to be successful.

However, even after having similar sorts of experience and quality of products, some businesses lag to some other businesses. Why do such things happen? In the case of traditional businesses, good relationship matters with the buyers. A good relationship comes with good products, after sale service and excellent communication. For online based businesses, all these factors are also important. To deal with these factors, you need to focus more on the user experience. In other words, you need to make your website or web application or Smartphone application for business more user-friendly.

It is all about clinching the positive feedback from the buyers. For that, you need to make all sorts of arrangements to keep these buyers happy as well as motivated.

  1. Increase Website Traffic with Optimized UX

Your website traffic will increase in various aspects and different web marketing techniques. But, it is also important to make the website traffic to stay on your website as much as possible. When traffics from different sources approach to your website, they come with certain expectations. Your website should be able to deal with those expectations with perfection. So, you need to stuff website with quality information. You need to instruct the visitors properly on selecting different website options. Overall, it should be a guide that will bring more satisfactory as well as seamless experience for the users.

The more your website shall become satisfactory for the users; you shall find more convenience in the process of fetching traffic for the website. An overall number of visitors for your website will grow significantly. As a result of that, your website will become seamless or effortless in terms of the user experience.

  1. Enhance Your Sales

The ultimate aim of a business is to enhance its sales through product marketing and other techniques. Well, along with product marketing, you need to focus on the user experience of your website to get better sales result. You need to be careful in terms of fetching the visitors to the website through different web marketing techniques. To enhance sales, the essence of website marketing cannot be ignored. But, at the same time, you need good website user interface and user experience to feature. Web marketing can only fetch your website visitors. But, UI and UX can convert those visitors into the customers or buyers. So, the role of the visitors should not be undermined. For better user experience, you need to find professional and experienced UX design firm.

  1. Increase Brand Value of Your Business

Your business needs a better brand identity, and that could happen with proper UX designing. Good user experience will enhance the brand value of your business. It will help your business to increase overall reputation among the potential customers. Giving good experience to a buyer will help a business to fetch good reputation from that buyer. The buyer shall recommend your business to other buyers. In that way, your sales will increase. But, most importantly, your overall brand value will be enhanced to a significant level. So, keeping these crucial factors in mind for user experience development is important. All these factors will help your business from different significant aspects.

  1. Improve SEO Performance

SEO techniques are applied to attain better website ranking in the Google search result. With better ranking, it is possible to attain better business results with convenience. Your SEO performance needs to be enhanced through different tactics. Along with those tactics, you need to apply different user experience enhancement methods to make your website, even more, SEO friendly. For example, turning the website into a responsive website is a good decision. It enhances the overall satisfaction level of web visitors, as everyone can easily access a responsive website. Responsive website designing is also SEO-friendly. Thus, small amendments into the user experience of the website can bring better SEO results.

Not just responsive websites, minimalist website designing is a trend these days. Minimalist design goes well with responsive website designing. It also fetches better user experience, as the minimalist website does not take a lot of time to load. Flat images are used for such website designing, and thus visiting or navigating such websites become convenient experience. As a result, users find it comfortable to visit such website. Moreover, search engines also love such websites, and they recommend the websites to the users. As a result, SEO results have been enhanced. So, basic and small changes to the user experience can bring revolution in SEO ranking of the websites.

  1. Increase Customer Engagement

Business always wants to engage its customers as much as possible. To enhance customer engagement, different kinds of techniques can be tried. Among those techniques, enhancing the user experience of the website is important or crucial. If user experience has been enhanced, people will show more engagement on your website. They shall show more activities, and they shall spend more time browsing your products or product categories. The engagement of the customers is important from your business point of view. It will make your business more potent in bringing the revenues.

  1. Get Competitive Edge

Creativity in user experience enhancement will make your business unique. As your business shall stand out from other businesses, you shall attain a clear competitive edge. It will eventually help your business to do well in terms of brand value enhancement and revenue gathering. Nevertheless, competitive edge will help your business to sustain or longer time frame. So, user experience enhancement can fetch better business recognition for you with seamlessness.

If you wish to know more about UI experience and its importance, keep reading our upcoming blogs.

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DigitalOcean – Bridging The Gap Between Providers And Developers

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These days there has been a buzz about cloud hosting or cloud computing in the market. The main reason behind this is, the cloud hosting platform offers the organizations an alternative compared to conventional hosting packages, like shared, VPS, dedicated, etc. Now here the important question arises and that is, how cloud hosting differs from traditional hosting packages? In this article, I am going to cover how cloud hosting differs from these traditional types of hosting packages. Additionally, I will be covering a brief about the DigitalOcean managed VPS cloud platform and the way they bridge the gap between providers and developers.

Now we will look at a few points that overcome the drawback of the traditional hosting package over cloud hosting packages.

DigitalOcean - Bridging The Gap Between Providers And Developers

Resource Limitations:

In the traditional type of web hosting packages, the number of resources that are allowed to use is limited. The reason behind this is, you’re restricted by the use of a single server. And when you exceed the limits of the single server, the performance of your website is severely compromised which leads to things like website downtime for a long time. On the contrary, a cloud hosting platform does not use a single physical server. Instead of that, cloud hosting uses virtual servers to drag the resources from a physical network of servers in order to meet the demand for IT resources. So, in short, there isn’t any limit on the number of resources that you can use. When a server in the network goes offline, your website will not be affected as it will pull all the necessary resources from other servers in the network and make sure that resources are there when you need them.

Also read: 5 Tips to Using a Web Hosting Review Service to Help You Choose the Best Host

Shared Resources or Security Risks:

Generally, when someone talks about cloud hosting, they’re normally talking about public cloud. And they’re much like shared hosting, VPS hosting and share the resources with several thousands of customers and they come with fair share and security risks.

In conventional hosting settings, to drift from sharing a server dedicated hosting package is recommended. As a matter of choice, to get away from the security risks that are associated with a public cloud setup, it is recommended that you utilize a private or hybrid cloud computing solution. In a private cloud setting, your resources will be pulled from your own network of physical servers and are not shared with anyone else. Particularly, in a hybrid cloud setting, you can utilize both public and private cloud options so you get the best cloud platform for your business website. Whether it is cloud or conventional hosting package, both come with their own security.

Pay For What You Use:

In conventional hosting packages, you’re given a certain amount of resources. In that case, if you do not use all of these resources then you have to pay for resources that you did not even use. But with cloud hosting, you only need to pay for the resources that you use. Therefore, the cloud hosting platform is also known for the “pay per use model”.

Now we will discuss DigitalOcean for a cloud platform. Since with DigitalOcean’s cloud platform you can deploy, manage, and scale applications of any size, it helps in eliminating friction and offers predictability for the developers and their teams to spend more time on building better software. DigitalOcean has several data centers across the globe including one in Bangalore, India and their infrastructure is used by teams and companies building innovative, next-generation businesses on the cloud, across multiple industries, including e-commerce, ad tech, healthcare, and financial services. With the millions of active developers, DigitalOcean claims to have one of the largest libraries of open source resources available in the world.

How does DigitalOcean empower developers and software companies?

DigitalOcean bridges the gap between platform providers and developers who want freedom from infrastructure headaches, so they can focus on writing code. At the initial stage when DigitalOcean was launched, other providers were neglecting the software developer because the prices were huge, the offerings were too complex to navigate and the UI was unnecessarily complex. DigitalOcean makes simple and elegant solutions for developers deploying and scaling their applications in the cloud at the best price to performance value. To improve the user experience, DigitalOcean cloud includes everything from the UI/UX to having a transparent pricing model.

Must Read: Tips for choosing a WordPress Template and Why You Need Template Monster

What does DigitalOcean do to support startups?

To help startups as they launch and scale, DigitalOcean has a global incubator program called Hatch. This program includes access to DigitalOcean’s cloud for 12 months, free technical training, mentorship, priority support, etc. Moreover, it offers an opportunity to connect with other startups, accelerators, and investors.

What offerings does DigitalOcean bring to India?

Droplet, their nickname for cloud servers. This is the core product of DigitalOcean. They offer developers high-performance Linux servers at an affordable price with a hyper-focus on simplicity and user experience. Additionally, it comes with compute-heavy resources, memory, bandwidth with the option to add resources like storage as and when needed.

What is DigitalOcean’s strategy in removing complexity from the customer’s cloud migration journey in India?

DigitalOcean serves developers with better software and tools to launch and scale any application in the cloud. As the DigitalOcean provides the simplest platform, an elegant user interface, and most transparent pricing, it reduces the complexity so that developers can build great software – faster. In addition to that, they have developers, advocates and customer success engineers who work with their customers to understand their systems and help them with their migration in the cloud.

What is the importance of cloud services platforms in digital disruption?

This cloud platform allows developers and entrepreneurs to build, test and deploy their innovative applications and products in an agile manner. Due to this faster test deploy lifecycles, developers can easily iterate their idea or concept before building a full-fledged product. Moreover, this will help to scale their business to build long term sustainable companies.

How do you ensure providing a secure platform for your customers?

Data security and privacy are the two major components that DigitalOcean provides to its customers. As the leading cloud provider, they make sure that their infrastructure is compliant with local laws by making it easier for their customers to be compliant as well.

What is the expansion outlook of cloud hosting?

There are lots of benefits that you can have by implementing this cloud technology for your website. Already the leading companies have understood these benefits and started implementing this technology for better performance of their website.  Apart from the economic benefit related to a reduction in the total cost of operations (TCQ), the cloud platform offers flexibility in supporting fluctuating workloads as organizations can rapidly scale up or scale down based on their requirements.

Based on the scalability feature offered by the cloud platform, it allows companies to seamlessly embrace the client’s unique business requirements without upgrading their infrastructure. Additionally, it allows businesses to achieve agility in a constantly evolving market scenario.

There are several vendors available in an online market from which you can choose the best one that suits and fulfills all your needs. MilesWeb is one of them. The leading web hosting company is an official partner of DigitalOcean so you can easily implement this cloud platform for your website. Apart from the DigitalOcean cloud platform, the award-winning company offers several other services such as shared hosting, Linux VPS hosting, reseller hosting, dedicated hosting, WordPress hosting, business hosting, Magento hosting, etc. at an affordable price.

The features of DigitalOcean cloud platform offered by MilesWeb are as follows:

  • Complete Management
  • Expert Advice
  • Optimizing
  • System monitoring
  • Server maintenance
  • Data protection
  • Regular updates
  • Security

Server locations play an essential role when it comes to website performance. In that, if the distance from server to visitor’s browser is more than the longer it will take time for your page to load.

Moreover, the benefits that you get from a fully managed DigitalOcean cloud are as follows:

  • Cost and time saving
  • Reduced resource cost
  • Improved security
  • Increase productivity

So, if you’re looking for any reasonable DigitalOcean cloud plans for your business website then MilesWeb would be the ideal choice for you.

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How to Use Chatbot with CRM to Increase Your Profitability?

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Many CRM systems are integrated with a live chat feature to enable better communication with your customers. But that is the basic scope of the tool while the possibilities are endless.

You can use your Opensource AI Chatbot with CRM Integration to increase your revenue, generate new leads and establish a superior level of customer service.

The power of CRM lies in the amount of customer information it can manage, paired with a live tool, you can always get to know everything about a customer instantly. You can offer context-driven assistance and make the customer feel wanted.

Open source Chatbot can be integrated with any CRM solutions. You can even use open source free solutions- like SuiteCRM chat integration with the Live-helper chat tool & Live Chat CRM Profitability

chatbot with crm

Now let’s find out how you can use the Open Source Chatbot to generate leads and increase Relationship and Profitability with clients.

Also Read: Understanding the Differences Between CRM and Sales Force Automation

The visitor to Customer:

You can successfully convert the visitors to your website to customers by using proactive Chatbot. For example, if someone has spent more than 5 minutes on a specific webpage, you send a pop-up chat saying, “Are you looking for something we can help with?”

Forrester survey reveals that 77% of customers want companies to value their time. You can jump right in and help out the visitor with better chances of conversion.

Successful Checkouts:

55% of American online shoppers are likely to cancel their purchase if they cannot get a quick answer to a query. You can use the Open Source Chatbot feature to catch the customer on the checkout page and answer all his questions. The chat window is also perfect for sharing files like brochures, manuals and so on. Solving the customer’s query in less time with CRM information, which will improve the chances of conversion and a successful purchase.

Must Read: Qualities of a Customer Relationship Management System

Lead Generation:

The Open Source Chatbot tool can be made to work for you to generate and capture new leads. Using a pre-chat form to collect customer information is a good way to start. As in the Chatbot tool, all information will be stored in a centralized database ready to be accessed instantly.

Fynsis deliver hands-on training with lab sessions to ensure attendees complete understand and retain how to use SuiteCRM with real business scenarios. Open Source SuiteCRM Training material is consistently revised with every new release to make sure we deliver up-to-date SuiteCRM content. Participants retain more when they are practically involved in learning.

Hence, you can also engage a returning visitor or qualified lead; the moment they visit your website with Chatbot. Their details are stored in the CRM and you can start context-driven conversions based on their customer journey.

Engage from Anywhere:

Another plus point of the Open Source Chatbot is that you can even engage your customers using other devices. Be it a smartphone or tablet, you can use the Chatbot tool if the CRM solution is compatible, take a Free SuiteCRM Demo to understand the benefits, features, and functionalities of this CRM.

So distance doesn’t matter and you don’t need to be at your desk. You can communicate with your customers and leads from anywhere and keep up the productivity.

Apart from boosting sales and revenue, Open source Chatbot will improve customer engagement significantly. Better engagement means better service which leads to customer loyalty. And customer loyalty automatically means return customers who are willing to spend more than last time!

So Open Source Chatbot is a must if you want to grow your business and profits.

How to Use Chatbot with CRM to Increase Your Profitability?
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How to Buy Now and Pay Later On Flipkart

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Flipkart has made shopping easier for you with its micro financing option, Flipkart pay later. If you have been a frequent Flipkart user, you must check out the Flipkart pay later option.

With this very user-centric option, you can buy products on credit for a month. You can transact multiple times, and a consolidated payment can be made at the beginning of the subsequent month. Depending on your eligibility, you can get a credit line of 5-10k every month. There are various benefits to using Flipkart pay later option.

  • Easy transactions

  • Interest-free credit

  • Flipkart assured products

  • Easy Returns/Exchange/Refund

  • Easy repayment for the entire month in a single deal

  • Hassle-free buying at a single click

  • Seamless checkout process

  • Try and buy

  • Easy repayment by credit cards, debit cards or net banking

  • No maintenance charges for this facility

Looking at the number of benefits that this option comes with, you should definitely give it a try. Here is a look at how this exactly works:

  1. Once you visit the website, you will be able to view this option on the Homepage if you are eligible for the same. This option is available to select customers. The Eligibility option can be seen under the ‘My Account’ section of the website or on your app.

2. Once you click on the ‘Know More’ tab, you can check your credit limit for the month.

3. Check out the terms and conditions, and the process given on the website for your reference. Go through the frequently asked questions as well to make sure that you have all the facts right.

4. You can then check out which products are eligible for the pay later option. You will see ‘Eligible for Flipkart Pay Later’ written at the bottom of the product. The products that are eligible for the pay later option are all Flipkart-assured. Add the relevant products to your shopping cart.

Also Read: 10 Best Shopping Apps in India You Should Use

5. Once the product is added to the cart, checkout and continue to the payment page. Here from amongst the listed payment methods choose ‘Flipkart Pay Later’ as your option.

6. This option enables you to complete the transaction in a single click, and your order gets placed instantly. You will then receive the details of the order.

7. You can track your purchases as well as usage of the Flipkart pay later account. The payment for your multiple purchases during the month is to be done before the due date. The amount due date is the 10th of the following month.

8. Your statement is sent to you on the 1st of every month. This will include all the transaction details of all your purchases for the previous month.

Must Read: Top 5 Safest Applications To iPhone

Repayment is a seamless and straightforward process. Your payments can be cleared off by several payment modes such as credit card, debit card, or net banking. You receive the monthly statement on your registered email address. A reminder SMS is sent out as well. The Flipkart app users also receive a notification for the same.

Although the option is interest-free for you, you can be penalized for delayed payments. The payments are to be made before the 10th of the subsequent month. In case of delays beyond this due date, there is a particular penalty charge levied on the outstanding amount. You can find the details of the late payment penalties in the FAQs section on the app or website.

Here are the penalty slabs for your reference.

The outstanding amount of up to Rs 2,000: Rs 100-/

Outstanding between Rs. 2,001-4,001: Rs. 200/-

Rs. 4,001 and above: Rs. 400-/

Any delays beyond can lead to a suspension of your account.

Flipkart Pay Later is an absolutely user-focused initiative by Flipkart. By providing a small level of credit, this form of micro-finance can make your online shopping convenient and hassle-free for you. Most of the online shops extend services that make your shopping experience more affordable. These include options such as Debit Card or No cost EMI, Buyback Guarantee, etc. But the Flipkart Pay Later option makes your online shopping experience easier, hassle-free, and extremely convenient for you.

If you have been a loyal Flipkart customer, you will definitely be able to enjoy the perks of this service. This makes shopping as easy as merely selecting and dropping your product in your cart and confirming your order at the click of a button to finalize it.

So if you shop more than once every month on Flipkart, there is absolutely no need for you to get into long transaction processes. No need for OTPs and payments when Flipkart has made it so simple and easy for you!

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