Due to increasing demands for collaborations among teams and clients, organizations are moving toward cloud-based file-sharing and storage solutions. File sharing online facilitates the users to create, organize, share, and manage data from any place at any time.
But, like any other technology, there are some inherent challenges in online file synchronization, as well. From security to scalability, businesses have to deal with multiple issues at times.
Here’s how you can mitigate the challenges in this system to create a collaborative environment:
Challenge 1: Lack of Security
Remember, no software is immune to security breaches and cyber threats. Even the self-hosted solutions carry the risk of hostile intruders causing internal vulnerabilities. Although a password keeps your files secure to some extent, many other calamities can affect your systems.
So, invest in a file-sharing protocol that provides direct access to the files with bank-level encryption, password protection, and expiration date. Enterprise-grade solutions have compelling features to monitor abusive users and suspicious activities.
Challenge 2: Lack of Activity Monitoring
If there’s a lack of visibility and tracking abilities on the software, the privacy of sensitive customer data can be at risk. Usually, consumer-based solutions come with base-level transparency to allow simple permissions and the ability to edit the documents.
But, enterprise-grade software products emphasize these abilities on a granular level for better monitoring. Every event happening in your project is tracked regularly, even if it’s a simple file-sharing activity by a user.
Challenge 3: Lack of Customization
Though it seems a trivial challenge, lack of customization or personal branding often makes the users uncomfortable while working. They don’t familiarize themselves with the environment. That may affect their trust in your services.
Here, customization for branding the software is an effective way to impress your clients. Even when using file-sharing online through a secure link, you can make the landing pages appear with the client’s logo and brand colors. It not only adds a professional look to the system but also instigates confidence in your clients.
Challenge 4: Complicated Pricing Mechanism
Before investing in any technology, organizations assess its costs and benefits. If you offer them a portal or solution with complicated pricing and confusing terms of a contract, they are likely to move away.
Hence, invest in a solution that enables competitive and straightforward pricing without any hidden costs. Don’t engage the customers into long-term contracts that may make them uncomfortable. If possible, start the services with a free trial to give them an overview of your capabilities.
Must Read: How Technology Has Changed Our Lives?
Challenge 5: Lack of Collaboration
When you have a team working remotely outside the boundaries of your organization, real-time collaborations become a challenge. Not everyone can stay updated and have access to the documents at all times.
Hence, in a file-sharing module, real-time collaboration is essential to maintain seamless operations. The storage platform should allow you to complete the tasks and post messages within its framework itself. Users can access this data from any location with their secure credentials without any restrictions of time and place.
These are the challenges of file-sharing online that you can overcome with effective strategies and a robust platform.
How to Use Chatbot with CRM to Increase Your Profitability?
Many CRM systems are integrated with a live chat feature to enable better communication with your customers. But that is the basic scope of the tool while the possibilities are endless.
You can use your Opensource AI Chatbot with CRM Integration to increase your revenue, generate new leads and establish a superior level of customer service.
The power of CRM lies in the amount of customer information it can manage, paired with a live tool, you can always get to know everything about a customer instantly. You can offer context-driven assistance and make the customer feel wanted.
Open source Chatbot can be integrated with any CRM solutions. You can even use open source free solutions- like SuiteCRM chat integration with the Live-helper chat tool & Live Chat CRM Profitability
Now let’s find out how you can use the Open Source Chatbot to generate leads and increase Relationship and Profitability with clients.
The visitor to Customer:
You can successfully convert the visitors to your website to customers by using proactive Chatbot. For example, if someone has spent more than 5 minutes on a specific webpage, you send a pop-up chat saying, “Are you looking for something we can help with?”
Forrester survey reveals that 77% of customers want companies to value their time. You can jump right in and help out the visitor with better chances of conversion.
55% of American online shoppers are likely to cancel their purchase if they cannot get a quick answer to a query. You can use the Open Source Chatbot feature to catch the customer on the checkout page and answer all his questions. The chat window is also perfect for sharing files like brochures, manuals and so on. Solving the customer’s query in less time with CRM information, which will improve the chances of conversion and a successful purchase.
The Open Source Chatbot tool can be made to work for you to generate and capture new leads. Using a pre-chat form to collect customer information is a good way to start. As in the Chatbot tool, all information will be stored in a centralized database ready to be accessed instantly.
Fynsis deliver hands-on training with lab sessions to ensure attendees complete understand and retain how to use SuiteCRM with real business scenarios. Open Source SuiteCRM Training material is consistently revised with every new release to make sure we deliver up-to-date SuiteCRM content. Participants retain more when they are practically involved in learning.
Hence, you can also engage a returning visitor or qualified lead; the moment they visit your website with Chatbot. Their details are stored in the CRM and you can start context-driven conversions based on their customer journey.
Engage from Anywhere:
Another plus point of the Open Source Chatbot is that you can even engage your customers using other devices. Be it a smartphone or tablet, you can use the Chatbot tool if the CRM solution is compatible, take a Free SuiteCRM Demo to understand the benefits, features, and functionalities of this CRM.
So distance doesn’t matter and you don’t need to be at your desk. You can communicate with your customers and leads from anywhere and keep up the productivity.
Apart from boosting sales and revenue, Open source Chatbot will improve customer engagement significantly. Better engagement means better service which leads to customer loyalty. And customer loyalty automatically means return customers who are willing to spend more than last time!
So Open Source Chatbot is a must if you want to grow your business and profits.
How to Buy Now and Pay Later On Flipkart
Flipkart has made shopping easier for you with its micro financing option, Flipkart pay later. If you have been a frequent Flipkart user, you must check out the Flipkart pay later option.
With this very user-centric option, you can buy products on credit for a month. You can transact multiple times, and a consolidated payment can be made at the beginning of the subsequent month. Depending on your eligibility, you can get a credit line of 5-10k every month. There are various benefits to using Flipkart pay later option.
Flipkart assured products
Easy repayment for the entire month in a single deal
Hassle-free buying at a single click
Seamless checkout process
Try and buy
Easy repayment by credit cards, debit cards or net banking
No maintenance charges for this facility
Looking at the number of benefits that this option comes with, you should definitely give it a try. Here is a look at how this exactly works:
Once you visit the website, you will be able to view this option on the Homepage if you are eligible for the same. This option is available to select customers. The Eligibility option can be seen under the ‘My Account’ section of the website or on your app.
2. Once you click on the ‘Know More’ tab, you can check your credit limit for the month.
3. Check out the terms and conditions, and the process given on the website for your reference. Go through the frequently asked questions as well to make sure that you have all the facts right.
4. You can then check out which products are eligible for the pay later option. You will see ‘Eligible for Flipkart Pay Later’ written at the bottom of the product. The products that are eligible for the pay later option are all Flipkart-assured. Add the relevant products to your shopping cart.
5. Once the product is added to the cart, checkout and continue to the payment page. Here from amongst the listed payment methods choose ‘Flipkart Pay Later’ as your option.
6. This option enables you to complete the transaction in a single click, and your order gets placed instantly. You will then receive the details of the order.
7. You can track your purchases as well as usage of the Flipkart pay later account. The payment for your multiple purchases during the month is to be done before the due date. The amount due date is the 10th of the following month.
8. Your statement is sent to you on the 1st of every month. This will include all the transaction details of all your purchases for the previous month.
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Repayment is a seamless and straightforward process. Your payments can be cleared off by several payment modes such as credit card, debit card, or net banking. You receive the monthly statement on your registered email address. A reminder SMS is sent out as well. The Flipkart app users also receive a notification for the same.
Although the option is interest-free for you, you can be penalized for delayed payments. The payments are to be made before the 10th of the subsequent month. In case of delays beyond this due date, there is a particular penalty charge levied on the outstanding amount. You can find the details of the late payment penalties in the FAQs section on the app or website.
Here are the penalty slabs for your reference.
The outstanding amount of up to Rs 2,000: Rs 100-/
Outstanding between Rs. 2,001-4,001: Rs. 200/-
Rs. 4,001 and above: Rs. 400-/
Any delays beyond can lead to a suspension of your account.
Flipkart Pay Later is an absolutely user-focused initiative by Flipkart. By providing a small level of credit, this form of micro-finance can make your online shopping convenient and hassle-free for you. Most of the online shops extend services that make your shopping experience more affordable. These include options such as Debit Card or No cost EMI, Buyback Guarantee, etc. But the Flipkart Pay Later option makes your online shopping experience easier, hassle-free, and extremely convenient for you.
If you have been a loyal Flipkart customer, you will definitely be able to enjoy the perks of this service. This makes shopping as easy as merely selecting and dropping your product in your cart and confirming your order at the click of a button to finalize it.
So if you shop more than once every month on Flipkart, there is absolutely no need for you to get into long transaction processes. No need for OTPs and payments when Flipkart has made it so simple and easy for you!
Benefits of Integrating Clover POS Technology Explained
Clover POS technology allows you to concentrate on merchants’ needs without the cost and time of compliance. The way customers are making the payment has changed dramatically in the past few years. 60% of payments today are EMV, and 70% of consumers have at least one chip card. EMV chargebacks are very real and happening faster than you can imagine. Integration of Clover POS tech will enable your merchants to take EMV payments without the high price of enabling chip-based payments.
Clover is not just an EMV solution; it’s a platform for payments-as-a-service.
Ensure Quick EMV Compliance
When you integrate with Clover, your POS attains almost instant EMV compliance. It initiates a request, Clover gets the request and processes the payment, then sends a response. Each step of the process is reported to the POS, and it can then act on it to modify the customer experience.
You can begin taking payments in less than a day by fully or semi-integrating or by integrating your mobile POS. With Clover, you bypass complex commerce operations for multi-location merchants. Clover Mini brings seamless, safe EMV technology to market fast. The option to update the Mini with functionality as customers’ businesses evolve is a must in today’s rapidly changing commerce-scape.
Build Apps on the Platform
You can also build apps that do not take payments on the platform. Examples include loyalty apps, customer feedback apps, and gift card apps.
Clover’s safe semi-integration solution allows your existing point-of-sale software to accept EMV-ready, PCI-compliant payments. The platform’s customer-oriented experience enhances the POS and takes care of all payment acceptance tasks so you don’t have to.
Also read: Best Tips to Protect Your Privacy Online
Semi-integration integrates your software and hardware with Clover’s, making your point-of-sale EMV compliant quickly and easily.
The Java-based PaymentConnector interface lists all of the features your app needs to make a sale, perform other payment functions, even issue a refund. This API is an excellent choice if you are building a point of sale directly on a Clover device.
- Award-winning, patented hardware design
- The ability to tap into a sales force of over 4,000 people
- Unlimited batch capacity
- All receipts and customer signatures are stored forever and retrievable through a single web call
- Simple integration (get a basic sale function up and running in less than a day)
- Integrated camera/barcode scanner
What you get from integration:
- Support for peripherals using our patented hub for weight scales, barcode scanners, and more
- High-level, transparent CloverConnector API
- Open-source SDK
- Other Clover features
- Takes all payments types (magnetic stripe swipe, EMV dip, NFC contactless, and manual entry)
- PCI compliant
- Authentications, pre-auths, and sale transactions
- Partial authentications
- Voids, payment refunds, manual refunds (detached credits)
- Store & Forward (take offline payments)
- Integrated printer with thermal paper (Clover Flex and Clover Mini)
- 3G/4G connectivity (optional)
- 4 standard USB ports
- Detects and prevents duplicate transactions
- Payments-as-a-Service Integration Options
- Manual card entry
- Customizable tip options
- Settings can be configured per merchant
- Payment Interfaces
Clover offers different payment interfaces depending on the combination of merchant- and customer-facing devices you require. If you develop a registered app for a merchant, the app will use Clover’s PaymentConnector for sale processing. The interface is used to pass information about the transaction to the Clover payment app and return confirmation of the transaction.
The CloverConnector is used to establish the USB connection and transfer transaction data to the Clover Mini for customer review. In addition, it is used to do the following:
- Receive the customer choices for a tip and a receipt
- Initiate the payment flow on the Mini
- If required, receive the signature for verification
- Return confirmation of the transaction to the POS
We already discussed the option of semi-integration, which is viable if you have an existing POS with a strong merchant base and are searching for the fastest way to achieve EMV compliance. It’s also a good option if you have a strong brand your merchants identify with, a complex system that’s difficult to move away from, and if your POS system requires specialized hardware. If none of these apply to you, your best bet is native integration. Here is some more info about that.
In this integration, your POS runs directly as an app on Clover hardware. Merchants can find your app seamlessly within the Clover system just by looking for it in the provider’s App Market. They handle the payments, and you handle the merchant experience. If you’re developing a new POS or want to give your merchants an all-in-one solution, this may be an attractive option.
Clover Go BYOD (Beta)
The next option is Clover Go, the BYOD (bring your own device) solution. This EMV-capable device attaches to a tablet or smartphone, enabling native iOS and Android mobile apps to accept NFC, or EMV transactions swipes fast with no EMV certification required on your end. This integration option is ideal for merchants who are always on-the-go and who want their iOS and Android apps to be able to accept payments everywhere. Clover Go integration leverages a cost-effective and highly secure EMV-capable device with a streamlined set of functions.
Clover Go Integration Procedure
The Clover Go SDK is embedded in your mobile POS application. The calling app interacts with an asynchronous call model. Once the SDK is initialized, the calling application can launch a payment request. The request will activate the card reader linked to the mobile device. The customer can then use any of the following mechanisms for payment: card-not-present transactions, card-present transactions, and cash transactions.
The SDK will interact with the payment gateway to provide a callback with the payment response after processing the transaction. The calling app can capture the signature.
As you can see, there are many benefits of integrating Clover POS tech, and many integration options. We hope this article has been helpful!
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