ITIL® V4 Overview
Made up of more than 2,000 ITIL stakeholders worldwide the Axelos and the ITIL Development Group started working on an update of ITIL V3 in late 2017. The work was continued throughout the year 2018, and later on, Axelos had announced the upcoming changes to the ITIL certifications known as ITIL 4. ITIL 4 provides some sweeping changes to the ITIL certification process to incorporate with the growing complexity of modern world Information Technology. ITIL 4 has also changed some of its certification program terms and titles to align with the new ITIL 4 program structure.
You will find some similar terms as well as some new terms which have been incorporated into the ITIL 4 certification scheme. Although the level of certification remains similar to ITIL Foundation certification is the lowest and the ITIL Master being the highest level of ITIL certification. But now you can reach the masters level and can Get Certified in ITIL® V4 through two different paths as now you can choose the certification that best suits your interests and goals.
About ITIL® V4
The modern version of the world’s most famous ITSM framework is ITIL® V4. The update was made possible with the help of a contribution by above 150 industry experts, contributors, and writers along with a new ITIL Development Group which consists of more than 2000 members who represent some of the largest organizations on a global scale.
Purpose & Focus of ITIL V4
The ITIL framework not only provides high quality and service but also enhances the customer experience all these qualities are embraced by all types of businesses, irrespective of the sector. The framework provides guidance to address the management challenges and also guides how to overcome them effectively. All the organizations or individuals can imply their developed concepts to real-world business or enterprise challenges and ensure quick and effective solutions. ITIL V4 also assists in governing as well as managing every possible IT-enabled service.
ITIL® V4 focuses majorly on integrating the ITIL guidance with best practices from the world of Agile, DevOps, and Lean. It works to provide comprehensive guidance to the organizations so that they can manage the Information Technology in the modern service economy.
It also supports individuals and organizations in helming the Fourth Industrial Revolution. The Publications and the modules associated with ITIL Strategist, ITIL Specialist, and ITIL Leader will be released in the second half of 2019.
ITIL® 4 offers bigger and better opportunities to the organizations today. They can now easily implement ITIL® 4 techniques which help in improving the efficiency by facilitating communications and streamlining processes between team members and stakeholders. It assures the maximum utilization of resources for project improvement. Therefore organizations are always actively looking for ITIL® qualified professionals who in turn has increased the earning potential of such individuals by 17%, the percentage has been reported by Indeed.com.
Hence it offers the professionals and the organizations ample reason to get certified in ITIL® V4.
ITIL® V4 and its Certification
You must be thinking that how can you get certified in ITIL® V4. Read on to know the certification process stated below:
ITIL® V4 has changed some of its certifications for becoming an ITIL master. Two designations have been streamlined with certain modules that provide clear paths for practitioners which help them to continue their ITIL journey. New paths have been defined by AXELOS for up-gradation of your ITIL® V3 certifications to corresponding ITIL® V4 certificates.
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The following are the certification levels in ITIL V4:
- ITIL Foundation
- ITIL Specialist modules (3)
- ITIL Strategist
- ITIL Leader
- ITIL Master
The new ITIL 4 certification scheme is formed by two different designation streams; ITIL Managing Professional (ITIL MP) and ITIL Strategic Leader (ITIL SL) and this is one of its main characteristics.
You need to complete the following modules if you want to become an ITIL Managing Professional (ITIL MP) ITIL 4 Foundation
- ITIL Specialist: Create, Deliver & Support
- ITIL Specialist: Drive Stakeholder Value
- ITIL Specialist: High-Velocity IT
- ITIL Strategist: Direct, Plan & Improve
And if you want to become an ITIL Strategic Leader (ITIL SL), then also it is compulsory to complete the following modules:
- ITIL 4 Foundation
- ITIL Strategist: Direct, Plan & Improve
- ITIL Leader: Digital & IT Strategy
Therefore if you want to be eligible to become an ITIL Master, you should have both the designation of ITIL Managing Professional (ITIL MP) and ITIL Strategic Leader (ITIL SL) designations.
To meet the ever-increasing demand and competition ITIL gets updated regularly. This is why its latest version called the ITIL V4 was launched. The framework of ITIL V4 has been upgraded to guide business companies in addressing new service management challenges. Therefore it has become essential for the professionals to get certified in ITIL® V4. As ITIL® V4 also assists the organizations in efficiently utilizing modern technology to its highest ability. Flexibility, integration and coordinated systems have been given prime importance while designing this version.
The professionals who want to learn and understand the fundamental concepts of ITIL framework have to undergo ITIL® certification as it is one of the primary requirements which enhance the quality of IT Service Management. It has been found that certified ITIL professionals can earn 40 percent more than their non-certified peers. This ITIL foundation certification offers a professional the following prospects:
- IT executives
- IT architects
- Business operation managers
- IT audit managers
- IT planners and consultants
- Database administrators
- ITSM trainers
- Service delivery professionals
- Quality analysts
- Application management and development teams
- IT managers and support managers
ITIL® 4 Foundation is the entry-level ITIL certification available for IT professionals which is also the most acknowledged one. Its new training framework introduces learners to the management of modern IT-enabled services, including key concepts and common language used in the ITIL services lifecycle.
KnowledgeHut also provides ITIL® V4 Foundation Certification Training
So you can now get certified in ITIL® V4 through KnowledgeHut’s training and course which consist of the following components:
- Provides you the path to becoming ITIL® MP & ITIL® SL
- Offers you 16 hours of Instructor-led training
- Assists you with 16 PDUs (or 25 PDUs on completion of classroom training + 9 hrs of e-learning)
- Enables you with 180 days free e-learning on ITIL® V3 Foundation
- The institute is an ATO of Peoplecert and a Certified Partner of Axelos
- Course fee includes Foundation exam fee (Does not apply for LVC)
- Provides you with 2 sample papers to practice for the certification exam