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Benefits of Integrating Clover POS Technology Explained

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Clover POS technology allows you to concentrate on merchants’ needs without the cost and time of compliance. The way customers are making the payment has changed dramatically in the past few years. 60% of payments today are EMV, and 70% of consumers have at least one chip card. EMV chargebacks are very real and happening faster than you can imagine. Integration of Clover POS tech will enable your merchants to take EMV payments without the high price of enabling chip-based payments.

Clover is not just an EMV solution; it’s a platform for payments-as-a-service.

Ensure Quick EMV Compliance

When you integrate with Clover, your POS attains almost instant EMV compliance. It initiates a request, Clover gets the request and processes the payment, then sends a response. Each step of the process is reported to the POS, and it can then act on it to modify the customer experience.

You can begin taking payments in less than a day by fully or semi-integrating or by integrating your mobile POS. With Clover, you bypass complex commerce operations for multi-location merchants. Clover Mini brings seamless, safe EMV technology to market fast. The option to update the Mini with functionality as customers’ businesses evolve is a must in today’s rapidly changing commerce-scape.

Build Apps on the Platform

You can also build apps that do not take payments on the platform. Examples include loyalty apps, customer feedback apps, and gift card apps.

Development Basics

Clover’s safe semi-integration solution allows your existing point-of-sale software to accept EMV-ready, PCI-compliant payments. The platform’s customer-oriented experience enhances the POS and takes care of all payment acceptance tasks so you don’t have to.

Also read: Best Tips to Protect Your Privacy Online

Semi-integration integrates your software and hardware with Clover’s, making your point-of-sale EMV compliant quickly and easily.

Clover Connector

The CloverConnector interface provides external POS systems access to the same payment functions as PaymentConnector, as well as Android activities, custom receipts, and other features. The interface is available for Android, .NET, iOS, and JavaScript.

Payment Connector

The Java-based PaymentConnector interface lists all of the features your app needs to make a sale, perform other payment functions, even issue a refund. This API is an excellent choice if you are building a point of sale directly on a Clover device.

Clover’s Benefits

  • Award-winning, patented hardware design
  • The ability to tap into a sales force of over 4,000 people
  • Unlimited batch capacity
  • All receipts and customer signatures are stored forever and retrievable through a single web call
  • Simple integration (get a basic sale function up and running in less than a day)
  • Integrated camera/barcode scanner

What you get from integration:

  • Support for peripherals using our patented hub for weight scales, barcode scanners, and more
  • High-level, transparent CloverConnector API
  • Open-source SDK
  • Other Clover features
  • Takes all payments types (magnetic stripe swipe, EMV dip, NFC contactless, and manual entry)
  • PCI compliant
  • Authentications, pre-auths, and sale transactions
  • Partial authentications
  • Voids, payment refunds, manual refunds (detached credits)
  • Store & Forward (take offline payments)
  • Integrated printer with thermal paper (Clover Flex and Clover Mini)
  • 3G/4G connectivity (optional)
  • 4 standard USB ports
  • Detects and prevents duplicate transactions
  • Payments-as-a-Service Integration Options
  • Cashback
  • Manual card entry
  • Customizable tip options
  • Settings can be configured per merchant
  • Payment Interfaces

Clover offers different payment interfaces depending on the combination of merchant- and customer-facing devices you require. If you develop a registered app for a merchant, the app will use Clover’s PaymentConnector for sale processing. The interface is used to pass information about the transaction to the Clover payment app and return confirmation of the transaction.

Must Read: Boost Your E-Commerce Sales with Video Marketing

The CloverConnector is used to establish the USB connection and transfer transaction data to the Clover Mini for customer review. In addition, it is used to do the following:

  • Receive the customer choices for a tip and a receipt
  • Initiate the payment flow on the Mini
  • If required, receive the signature for verification
  • Return confirmation of the transaction to the POS

We already discussed the option of semi-integration, which is viable if you have an existing POS with a strong merchant base and are searching for the fastest way to achieve EMV compliance. It’s also a good option if you have a strong brand your merchants identify with, a complex system that’s difficult to move away from, and if your POS system requires specialized hardware. If none of these apply to you, your best bet is native integration. Here is some more info about that.

Native Integration

In this integration, your POS runs directly as an app on Clover hardware. Merchants can find your app seamlessly within the Clover system just by looking for it in the provider’s App Market. They handle the payments, and you handle the merchant experience. If you’re developing a new POS or want to give your merchants an all-in-one solution, this may be an attractive option.

Clover Go BYOD (Beta)

The next option is Clover Go, the BYOD (bring your own device) solution. This EMV-capable device attaches to a tablet or smartphone, enabling native iOS and Android mobile apps to accept NFC, or EMV transactions swipes fast with no EMV certification required on your end. This integration option is ideal for merchants who are always on-the-go and who want their iOS and Android apps to be able to accept payments everywhere. Clover Go integration leverages a cost-effective and highly secure EMV-capable device with a streamlined set of functions.

Clover Go Integration Procedure

The Clover Go SDK is embedded in your mobile POS application. The calling app interacts with an asynchronous call model. Once the SDK is initialized, the calling application can launch a payment request. The request will activate the card reader linked to the mobile device. The customer can then use any of the following mechanisms for payment: card-not-present transactions, card-present transactions, and cash transactions.

The SDK will interact with the payment gateway to provide a callback with the payment response after processing the transaction. The calling app can capture the signature.

Final Thoughts

As you can see, there are many benefits of integrating Clover POS tech, and many integration options. We hope this article has been helpful!

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Qualities of a Customer Relationship Management System:

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CRM feature

Customer Relationship Management is a system which is modified by an association to oversee and administrate its customers and sellers in a proficient way for accomplishing magnificence in business. CRMs like Base CRM, Zoho CRM help real estate agents with their customers. It is essentially entrapped with the following highlights:

Customers Needs

An association can never expect what customer needs. Subsequently, it is critical to meet a customer pretty much every one of the preferences with the goal that the real needs can be found out and organized. Without adjusting the genuine needs, it is strenuous to serve the customer viably and keep up a long haul bargain.

 CRM feature

Customer Satisfaction

Customer fulfillment is the proportion of how the requirements and reactions are worked together and conveyed to exceed expectations of customer desire. In the present aggressive business commercial center, customer fulfillment is a significant exhibition example and fundamental differentiator of business procedures. Thus, the more is customer fulfillment; more is the business and the holding with the customer.

You should also Understand the Differences Between CRM and Sales Force Automation

Customers Response

Customer reaction is the response by the association with the inquiries and exercises of the customer. Managing these questions wisely is significant as little mistaken assumptions could pass on unalike recognitions. Achievement absolutely relies upon comprehension and deciphering these inquiries and afterward working out to give the best arrangement. During this circumstance, if the provider wins to fulfill the customer by appropriately noting his questions, he prevails with regards to elucidating an expert and enthusiastic relationship with him.

Customer Complaints

Always there exists a test for providers to manage grievances raised by customers. Typically raising a grumbling shows the demonstration of the disappointment of the customer. There can be a few explanations behind a customer to dispatch an objection.

A real reason can likewise exist because of which the customer is disappointed yet once in a while grievances are propelled because of some kind of misconception in examining and deciphering the states of the arrangement given by the provider with respect to any item or administration.

Taking care of these grumblings to a definitive fulfillment of the customer is generous for any association, and thus it is fundamental for them to have a predefined set of procedure in CRM to manage these grievances and proficiently resolve it right away.

Also Read: Improve your Business with Better Customer Success

Customer Retention

Customer maintenance is a necessary procedure to keep or hold the current customers and not allowing them to veer or abandon to different providers or association for the business. Typically, a reliable customer is tended towards adhering to a specific brand or item to the extent his essential needs keep on being appropriately satisfied. He doesn’t pick risking in going for another thing. More is the likelihood to hold customers, and the more is the possibility of net development of the business.

Customer Service

In an association Customer Service is the way toward conveying data and administrations concerning every one of the items and brands. Customer fulfillment relies upon the nature of administration gave to him by the provider. The association has not exclusively to expand and explain the subtleties of the administrations to be given to the customer yet, in addition, to keep the conditions also. In the event that the quality and pattern of administration go past the customer’s desire, the association should have a decent business with customers.

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How to get Certified in ITIL® V4 Based on the New Certification Scheme?

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 ITIL® V4 Overview

Made up of more than 2,000 ITIL stakeholders worldwide the Axelos and the ITIL Development Group started working on an update of ITIL V3 in late 2017. The work was continued throughout the year 2018, and later on, Axelos had announced the upcoming changes to the ITIL certifications known as ITIL 4. ITIL 4 provides some sweeping changes to the ITIL certification process to incorporate with the growing complexity of modern world Information Technology. ITIL 4 has also changed some of its certification program terms and titles to align with the new ITIL 4 program structure.

You will find some similar terms as well as some new terms which have been incorporated into the ITIL 4 certification scheme. Although the level of certification remains similar to ITIL Foundation certification is the lowest and the ITIL Master being the highest level of ITIL certification. But now you can reach the masters level and can Get Certified in ITIL® V4 through two different paths as now you can choose the certification that best suits your interests and goals.

About ITIL® V4   

The modern version of the world’s most famous ITSM framework is ITIL® V4. The update was made possible with the help of a contribution by above 150 industry experts, contributors, and writers along with a new ITIL Development Group which consists of more than 2000 members who represent some of the largest organizations on a global scale. 

Purpose & Focus of ITIL V4

The ITIL framework not only provides high quality and service but also enhances the customer experience all these qualities are embraced by all types of businesses, irrespective of the sector.  The framework provides guidance to address the management challenges and also guides how to overcome them effectively. All the organizations or individuals can imply their developed concepts to real-world business or enterprise challenges and ensure quick and effective solutions. ITIL V4 also assists in governing as well as managing every possible IT-enabled service.

Also read: The Universalism of Technology in Different Spheres

ITIL® V4 focuses majorly on integrating the ITIL guidance with best practices from the world of Agile, DevOps, and Lean. It works to provide comprehensive guidance to the organizations so that they can manage the Information Technology in the modern service economy.

It also supports individuals and organizations in helming the Fourth Industrial Revolution. The Publications and the modules associated with ITIL Strategist, ITIL Specialist, and ITIL Leader will be released in the second half of 2019.

ITIL® 4 offers bigger and better opportunities to the organizations today.  They can now easily implement ITIL® 4 techniques which help in improving the efficiency by facilitating communications and streamlining processes between team members and stakeholders. It assures the maximum utilization of resources for project improvement. Therefore organizations are always actively looking for ITIL® qualified professionals who in turn has increased the earning potential of such individuals by 17%, the percentage has been reported by Indeed.com.

Hence it offers the professionals and the organizations ample reason to get certified in ITIL® V4.

ITIL® V4 and its Certification

itil certificate

You must be thinking that how can you get certified in ITIL® V4. Read on to know the certification process stated below:

ITIL® V4 has changed some of its certifications for becoming an ITIL master. Two designations have been streamlined with certain modules that provide clear paths for practitioners which help them to continue their ITIL journey. New paths have been defined by AXELOS for up-gradation of your ITIL® V3 certifications to corresponding ITIL® V4 certificates.

Must Read: How Technology Has Changed Our Lives?

The following are the certification levels in ITIL V4:

  • ITIL Foundation
  • ITIL Specialist modules (3)
  • ITIL Strategist
  • ITIL Leader
  • ITIL Master

The new ITIL 4 certification scheme is formed by two different designation streams; ITIL Managing Professional (ITIL MP) and ITIL Strategic Leader (ITIL SL) and this is one of its main characteristics.

You need to complete the following modules if you want to become an ITIL Managing Professional (ITIL MP) ITIL 4 Foundation

  • ITIL Specialist: Create, Deliver & Support
  • ITIL Specialist: Drive Stakeholder Value
  • ITIL Specialist: High-Velocity IT
  • ITIL Strategist: Direct, Plan & Improve

And if you want to become an ITIL Strategic Leader (ITIL SL), then also it is compulsory to complete the following modules:

  • ITIL 4 Foundation
  • ITIL Strategist: Direct, Plan & Improve
  • ITIL Leader: Digital & IT Strategy

Therefore if you want to be eligible to become an ITIL Master, you should have both the designation of ITIL Managing Professional (ITIL MP) and ITIL Strategic Leader (ITIL SL) designations.

To meet the ever-increasing demand and competition ITIL gets updated regularly. This is why its latest version called the ITIL V4 was launched. The framework of ITIL V4 has been upgraded to guide business companies in addressing new service management challenges. Therefore it has become essential for the professionals to get certified in ITIL® V4.  As ITIL® V4 also assists the organizations in efficiently utilizing modern technology to its highest ability. Flexibility, integration and coordinated systems have been given prime importance while designing this version.

The professionals who want to learn and understand the fundamental concepts of ITIL framework have to undergo ITIL® certification as it is one of the primary requirements which enhance the quality of IT Service Management. It has been found that certified ITIL professionals can earn 40 percent more than their non-certified peers. This ITIL foundation certification offers a professional the following prospects:

  • IT executives
  • IT architects
  • Business operation managers
  • IT audit managers
  • IT planners and consultants
  • Database administrators
  • ITSM trainers
  • Service delivery professionals
  • Quality analysts
  • Application management and development teams
  • IT managers and support managers

ITIL® 4 Foundation is the entry-level ITIL certification available for IT professionals which is also the most acknowledged one. Its new training framework introduces learners to the management of modern IT-enabled services, including key concepts and common language used in the ITIL services lifecycle.

KnowledgeHut also provides ITIL® V4 Foundation Certification Training

So you can now get certified in ITIL® V4 through KnowledgeHut’s training and course which consist of the following components:

  • Provides you the path to becoming ITIL® MP & ITIL® SL
  • Offers you 16 hours of Instructor-led training
  • Assists you with 16 PDUs (or 25 PDUs on completion of classroom training + 9 hrs of e-learning)
  • Enables you with 180 days free e-learning on ITIL® V3 Foundation
  • The institute is an ATO of Peoplecert and a Certified Partner of Axelos
  • Course fee includes Foundation exam fee (Does not apply for LVC)
  • Provides you with 2 sample papers to practice for the certification exam
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How you can benefit from using a mileage tracking app in 2019

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milage tracking app benefits

When it comes to tracking mileage, business owners are past the era of using manual methods, thanks to technology. There are now different tracking apps that have made the process painless with additional advantages associated with them. Below are some of the reasons why you should be using a mileage tracking app for your business in 2019.

milage tracking app benefits

Ensures Accuracy

One of the major benefits of mileage trackers is the accuracy they offer. Human beings are prone to error, but mileage trackers help you get the accurate results. Your data will be accurate when using a mileage tracking app and so will be your tax reporting. This is an added advantage that other bricks and mortar businesses don’t have. You can check TripLog which is one of the best mileage tracking apps in 2019.

Saves Time and Money

Managing a fleet of cars can be difficult especially when dealing with different drivers. You want to make sure that all your drivers are not misbehaving on the road or being reckless. A mileage tracking app will help you keep track of your fleet and alert any driver if and when they break road rules. 

This way, insurance costs will be low hence saving you unnecessary expenses. Also, mileage tracking apps help you to get rid of redundancy, which will go a long way to helping you save your money. You can compare different repair costs and figure out what to save and depending on the costs, you can be able to gauge the different repair options available. Also, you can compare the fuel costs of your fleet of vehicles. 

In case, if you are not satisfied with your car milage and want to sell it out then you can check out Cars 24 Android app. We have reviewed it.

Tracking your fleet

It can also be stressful to track your fleet of vehicles using conventional methods, but with a mileage tracking app, you can easily keep track of your fleet. You will be able to see the location of each and every one of your vehicles if you have a large fleet. Most of these apps also allow drivers to share their locations on different platforms like Google Maps and Facebook, etc. In addition, you can access real-time locations and routes of your fleet.

Productivity

With the traditional methods of mileage tracking, you will be required to file paperwork which is time-consuming. On the contrary, mileage tracking apps make it easy and quick to get the job done. Time is precious and the last thing you want to do is spend most of your time tracking and calculating your mileage. Modern methods of mileage tracking will give you and your employees time to partake on other pressing issues which in turn increases productivity. 

You can also get a virtual assistant feature in your car easily and make your car smart car.

It is convenient

Using a mileage tracking app helps to boost convenience. You will be able to track your fleet from any location at any given time. Also, you will be able to make edits whenever needed without having to manually do it with pen and paper. When handling such a demanding business, where you deal with a number of employees, then convenience is of ultimate importance, because it makes work easy.

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